cscib72's profile

Regular Visitor

 • 

2 Messages

Tuesday, January 10th, 2023 2:34 AM

Closed

4k

This is my last ditch effort to get my hands on an actual 4k box so I can enjoy my 4k tv. I have been given the runaround for the past 2 weeks by xfinity regarding this box. Can anyone here help me? 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1.5K Messages

2 years ago

@cscib72 Thank you for reaching out on the Xfinity Community Forums. I am happy to help get a 4k box ordered for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

New Poster

 • 

3 Messages

2 years ago

Can I upgrade to a 4k box

forum icon

New to the Community?

Start Here