Visitor
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1 Message
4K cable box
I’m looking to order a 4K box for my TV but am having no luck in finding the information on how to do this. The Comcast stores never have these and I’ve been relegated to using the standard box on my 4K.
Visitor
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1 Message
I’m looking to order a 4K box for my TV but am having no luck in finding the information on how to do this. The Comcast stores never have these and I’ve been relegated to using the standard box on my 4K.
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
An employee should reply sone. They can get one shipped to you.
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XfinityGabby
Official Employee
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1.5K Messages
2 years ago
Hello, @sslys. Thanks for reaching our team on Forums, our 4K boxes are limited to being shipped at this time. You've reached the right team and we can certainly help get one out to you. Please send a direct message with your full name and address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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