Your Xfinity account is already linked to another Peacock account.

Hey @user_2884ei, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Peacock Premium enrollment and activation concerns. 

Please note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.

We recommend visiting our Getting Started in the Xfinity Help & Support Forum, Xfinity Forum Guidelines, and Xfinity Forum Acceptable Use Policy to familiarize yourself with the rules. Please visit our main forums page, find the correct thread and post a new question and a member of our team will respond as soon as possible.

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.