Xfinity website issues with Cookies Preference Bar

Are you possibly blocking some cookies on this site?

We'd be happy to help with checking into this cookies preference issue, @user_76fa1c. Have you checked to make sure cookies aren't being blocked on the site as @MNtundraRET suggested? 

There may be old cookies causing the problem. Go to the forum home page. Click on the padlock symbol on the URL line. Choose option to remove all cookies. Then sign out and sign back in. You should now only have current used cookies.

Thank you for your advise. I've completed clearing old cookies via history, internet options and disk clean up, logged off and logged back in steps a number of times and your cookies preference bar still pops up every single time I go onto the Xfinity website. The one I select and enable is: Strictly necessary Cookies: These Cookies are required for Service functionality, including for system administration, security, and fraud prevention, and to enable any purchasing capabilities. You can set your browser to block these Cookies, but some parts of the site may not function properly. Your preferences cookies bar appears at the top after logging in and I select the first one save. Whatever page I go to cookies preference bar pops right back up as if I didn't just click on it and saved the settings. 

An employee will have to look into the problem for you. I have never seen that particular problem. I accept all cookies for the forum site.

I have the same problem user-76fa1c has. The cookie preferences I select don’t stay selected. Yes, I press the ‘save changes’ bar after I disable all but the strictly necessary cookie options. But when I’m redirected or if I choose a different Xfinity page, I click the cookie preferences bar to see if my previous selections ‘held’, and I see they haven’t held and I have to re-select and save for each Xfinity page I’m on. Additionally, when I first log in to Xfinity, I always always always check the verification code box that says “don’t ask me for this again”. And yet I’m always forced to wait for a verification code. AACK! It’s an aggravating hamster wheel of doing the same thing over and over. Please help me, Obi Wan. You’re my only hope.