New web site issues
The so called new website is one of the most difficult websites to use IMHO. sometimes I can sign in sometimes not. Sometimes I get in, try to go to one of the areas under "my account" and it requires me to sign in again, if I try another area it then asks me to sign in again. if I go to the bill area sometimes it will show the information and sometime it won't. I don't use a smartphone so this is all done from computers. Yes, I have tried different browsers and the same thing will happen. As a user I expect to see a website to be easier to use but this recent change by comcast makes it harder and more cumbersome to use than ever. I continue to shake my head ever time comcast makes a change to the website. Please go back to the old web page it was easy and simple to use I could get done what I needed to and move on, now it takes 15-20 minutes.