Cannot access bill/account information - error: “Sorry, This Isn’t Working Right Now”
I have been trying to access areas within my account for the past few days without luck. I can log in but I get this error message: “Sorry, This Isn’t Working Right Now.” Reloading the page does not work. I cannot access anything except my Comcast email.
Details: I spoke with comcast chat agents and was told by one person they could access those areas so they'd put in touch with another agent. That other agent said it seemed like the site was under maintenance and that I should wait 3-5 days. I've been searching around and it seems like https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Can-t-pay-bill-fro-my-account-says-Looks-like-something-went/m-p/3370343/highlight/true#M34104 & https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Cannot-access-account-information-error-Sorry-This-Isn-t/m-p/3396240/highlight/true#M34540 are similar to what I am experiencing.
Thank you for the assistance.
@ComcastJonathan , I saw your other forum responses and I hope you will be able to take a look at this issue, too.