​​​​​​​​​​Finding what to watch just got freer with Xfinity’s “Free this Week” experience — another way Xfinity gives our customers more to love in entertainment.​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​Check back every Monday this year to explore highlighted movies, shows,

​ ​ ​Comcast is focused on creating the best entertainment experiences across platforms and continuing to give Xfinity TV customers more choice in how, when and where they access their content. ​ ​ ​ ​ ​ ​ ​ ​If you subscribe to Xfinity TV, you can live stream your entire channel lineups and Xf

Our employees are dedicated to providing you with the best experience possible.  If you’d like to share a compliment about an employee, product, or customer experience, we welcome you to do so here in this forum board. By posting your compliment here, we can ensure it gets passed along to

​Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform – and usage of a home-based Xfinity WiFi hotspot.Before making the decision to use your own equipment, find out what the Xfinity Wi

Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience.General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home

​Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how.Before you begin, remember that: These instructions are for leased Xfinity Gateways only. If you’re using an approved, non-Xfini

​ ​ ​Question:​ ​ ​ ​How to clear your Internet browser history?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Solution:​ ​ ​ ​ ​ ​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Firefox:​ ​ ​ ​ ​ ​Click ‘History’ from browser menu​ ​ ​ ​Click ‘Clear Recent Histor

​​​​With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it.​​​​​​​​To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in ​​​​​​​​your account​​​​​​​​

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​ ​​How do I turn on/off closed captioning?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​Which TV Boxes Support Closed Captioning?​ ​ ​ ​ ​ ​Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-S

​ Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way – live in HD on your TV, streaming online and even through Xfinity On Demand It's important to remember, however, th

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​I need to put my account on a hold as I will be away for an extended period of time. How do I know if I am eligible for a hold? If I am eligible, how do I set it up?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer:​ ​ ​ ​ ​ ​ ​ ​Xfinity makes it easy to put your services on hold​ ​ ​

​ ​ ​Question​ ​ ​ ​ Overview Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement. As part of our commitment to sustainability, we provide r

​ ​ ​ ​ ​***Created by our ​​ Community Experts​​***​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a​​ ​​drop. ​​Temporary​​ ​​drops are typically orange. Tech

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​ Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light. RNG150 and

What You'll Need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand by gently pulling it up. Remove the battery cover by gently pulling towards the bottom

​iHeartRadio is now available on your Xfinity X1 TV Box! The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more.To use the iHeartRad

​Comcast offers two-step verification using the Xfinity app to provide extra layers of digital security and an easier sign-in experience. The Xfinity app is available for download on Apple and Android phones. The Xfinity app alerts you when someone attempts to use your Xfinity ID and

​Question:​ ​ ​ ​ ​ ​What is Video Description and how do I turn it on/off?​ ​ ​ ​ ​ ​Answer:​​ ​ ​ ​ ​ ​ ​What is Audio Description?​ ​ ​ ​Comcast customers who are blind or have low vision can enjoy increased access to TV programs with ​​audio description​​.​ ​Tur

The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or print a copy anytime. What You'll Need Xfinity Home Access

​ ​ ​When some devices' batteries begin to expire, a low-battery alert displays on the Xfinity Home app and, if you have Xfinity Home Secure, on your touchscreen. Replace the battery within two weeks of receiving the alert.​ ​ ​ ​ ​ ​If you receive a low battery alert within 30 days of device insta