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Free TV Week 2022 - Presented by Xfinity Rewards

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with

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 • Channels and Programming

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FIFA World Cup 2022

From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV.   Simply

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 • Channels and Programming

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ANSWERED: Top 10 Internet Security Tips from Xfinity

Help secure your devices, your personal information, and your family against online threats with easy-to-use Internet security tips. Print a copy for easy reference. The risks are real, but the solution is clear. Security Tips DON’T BE FOOLED BY SOCIAL ENGINEERING Social engineering is th

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 • Internet

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ANSWERED: Where to seek Malware Removal Assistance

***Created by our Community Experts*** If you think your computer is infected. The first thing to do is scan your computer completely with your Antivirus and Anti Spyware programs. Be sure to save the logs. They are valuable if further help is needed.  Communities that can assist with vir

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 • Internet

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ANSWERED: How to Export/Import NSS Identity Safe Data

***Created by our Community Experts***   EXPORT Identity Safe Data If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in) You will be interested in th

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 • Internet

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ANSWERED: What are the different roles in Xfinity My Account?

As an Xfinity customer, you can use your Xfinity ID (email, mobile, username) to access your account information online through your account. The type of information and settings that you can access depends on your user role type, which the primary user can set when inviting additional users to th

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 • Internet

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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem

Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network. A router connects your wired and wireless devices to your modem. The Xfinity Wireless

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 • Internet

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ANSWERED: Troubleshooting your XFINITY Internet connection when the US/DS lights are blinking

Question I have no Internet access. I've noticed that the US and DS buttons on the modem are blinking, which they didn't do before. What does this mean? Answer ***Created by our Community Experts*** The modem's lights are a visual indication of its current status. It is nor

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 • Internet

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ANSWERED: Port Forwarding Primer

***Created by our Community Users***  We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept. WARNING: Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT NEED to port forwar

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 • Internet

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ANSWERED: How to import your Favorites into Windows EDGE Browser

***Created by our Community Experts***  You can still IMPORT your favorites in EDGE.    Go into Edge's settings, at the bottom click on View Favorite Settings,   Turn ON the Show The Favorites Bar, and then select your old browser and click on IMPORT.  This will import

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 • Internet

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ANSWERED: How to set up your Home Page when using Windows 10 EDGE

***Created by our Community Experts***   If using Windows 10's new browser EDGE, you will need to do the following to set your homepage. Select More (…) on the address bar, then Settings.Under Open with, select A specific page or pages.Choose one

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 • Internet

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ANSWERED: How To Troubleshoot Your Home WiFi Network with XFINITY xFi

This article provides details on how to troubleshoot home WiFi issues with Xfinity xFi.For an overview of the xFi website (xfinity.com/myxFi) and the app for mobile devices, see our web and mobile app article. For tips on managing your home network, see personalizing your home network with xFi

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 • Internet

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ANSWERED: How to simplify your Xfinity WiFi

Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network — for the ultimate connected experience. Earlier generations of xFi Gateways are "dual band," meaning that they broadcast two separate radio

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 • Internet

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ANSWERED: How to view and change your Xfinity Wifi network name and password?

Question How do I find my WiFi network and password?     Answer   Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that: These instructio

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 • Internet

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ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity xFi App

Let's activate your new Xfinity Internet/Xfinity Voice service if you rent anXfinity xFi Gateway! Notes: The xFi Fiber Gateway is only available via professional installation and cannot be activated using the Xfinity app. ForWiFi Ready Apartments withpre-installed xFi Fiber Gateways, Xfinity app a

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 • Internet

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ANSWERED: How to Connect to an Xfinity WiFi Hotspot

Question What are Xfinity Wifi Hotspots and how to connect to them?   Answer   Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and e

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 • Internet

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ANSWERED: How do I log into my Xfinity provided Modem?

Question How do I log into my Xfinity modem so I can manage my home network?     Answer ***Created by our Community Users*** With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at http://10.0.0.1. If you&rsquo

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 • Internet

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ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?

Port triggering is an advanced setting for your Wireless Gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf

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 • Internet

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ANSWERED: How to set up Port Forwarding on your Xfinity Gateway

This article explains how to set up port forwarding for your home network. You also have the option to enable port triggering on your home network. We offer two ways to set up port forwarding if you rent a Wireless Gateway: xFi Users (xFi Gateway): Set Up Port Forwarding Using the Xfinity app

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 • Internet

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ANSWERED: Learn about what a home network is and why you need one.

A home network is a group of devices – such as computers, game systems, printers, and mobile devices – that connect to the Internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cables A wireless network, which

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 • Internet

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