Xfinity Support

I am abroad, but I would like to cancel my Xfinity Mobile membership and phone number. Any idea what I should do as I cannot make an international dial to the US?

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XfinityJeniece

Official Employee

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4.3K Messages

2 days ago

Hey there, @user_h3747p, thanks for reaching out through Xfinity Forums regarding your Xfinity Mobile account. We can assist you with making changes to your Xfinity Mobile account. Are you still having issues with disconnecting?

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user_h3747p

Visitor

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3 Messages

@XfinityJeniece yes I still have issues disconnecting! Please kindly assist.. kindly also check DM for private details.

i also contacted my roomate back in the US, I attempted to add her to be one of the account managers, but it didn’t work, it says the invite pending is delayed.

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9 hours ago

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XfinitySean

Official Employee

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913 Messages

Thanks for confirming, and letting us know you sent a message our way! For future reference, please keep in mind that sending unsolicited direct messages is a violation of Forum Guidelines. That said, I'll meet you there, so we can discuss the information on your account in private!

I am an Official Xfinity Employee.
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8 hours ago

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user_h3747p

Visitor

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3 Messages

5 hours ago

I don’t understand how I supposed to meet ya’ll then.

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user_h3747p

Xfinity Support

XfinityJeniece

user_h3747p

XfinitySean

user_h3747p

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