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Xfinity call guard - Receiving error (Your plan option does not include Xfinity Call Guard)
I recently changed my plans to the Premium Unlimited level for two of my three lines. I downloaded the app and when I try and go thru the setup process, I am receiving an error that states: Your plan option does not include Xfinity Call Guard. Xfinity Call Guard is only available for customers on select Xfinity Mobile plan options. I rebooted the phone and deleted and re-downloaded the app but the error remains. I was advised that this was one of the benefits of upgrading my line to the Premium Unlimited level of service. Is there a waiting period before this feature is available to me since I switched levels of service in the middle of a month and if not, can someone from Xfinity tech support help me get this resolves so we can use the service on the two Premium Unlimited lines? Thanks in advance!!
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