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Monday, March 31st, 2025 11:40 AM

Want to pay Xfinity mobile with bank checking account vs. credit card

Is there a way to set up the autopay source for my mobile bill to come from my checking account instead of a credit card? If there is, I can't figure it out.

Problem Solver

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716 Messages

2 days ago

@user_fpnzd6 Here are the instructions;

  • Sign in to your Xfinity Mobile account: Go to the Xfinity website or app and log in.
  • Navigate to Billing: Click on "Billing" or a similar option in your account.
  • Select "Autopay": Find the "Autopay" or "Automatic Payments" section.
  • Choose your payment method: Select the payment method you want to use for automatic payments (bank account or credit/debit card).
  • Add a new bank account (if needed): If you're adding a new bank account, you'll need to connect to your financial institution using Plaid to verify the account.
  • Confirm your identity: You may be asked to confirm your identity by entering a six-digit code sent to a trusted contact method.
  • Agree to terms and conditions: Check the box next to "I agree to the Automatic Payments Terms & Conditions".
  • Click "Set Up": Click the "Set Up" button to finalize the process. 

2 Messages

Nope. On my "Update payment method" screen I only have the choice of "credit or debit card". Nowhere does it offer "add a new bank account".

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