Visitor
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1 Message
New s26
Advertising made it seem like I was getting a free year of phone service with purchase if s26 ultra only to be denied...only for new customers? Made service out of my range.
Visitor
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1 Message
Advertising made it seem like I was getting a free year of phone service with purchase if s26 ultra only to be denied...only for new customers? Made service out of my range.
Accepted Solution
XfinityRichard
Official Employee
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3.2K Messages
1 month ago
Hi there!, @user_za57y7 Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I do apologize for the inconvience, I can most definitley look into that promotion for you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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