Visitor

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1 Message

Thursday, May 8th, 2025

Cancel auto pay

I currently have auto pay set up for my Xfinity mobile account. Would my bill go up if I cancelled that? My account number is [Edited: "Personal Information"]

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Official Employee

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2.4K Messages

4 months ago

 

user_wq41vv Greetings! Thank you so much for using our Forums and for taking the time out of your day to reach us. We are here happy for the chance to work with your to answer your Xfinity Mobile questions. Auto Pay is enabled by default and there is no way to turn that off. You are welcome to make a one-time payment prior to the date your Auto Pay would trigger if you would like. I hope that answers your questions and if there is anything else, please let us know. 

 

(edited)

Visitor

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2 Messages

1 month ago

That was worthless but you must know there is no way to contact Xfinity on the telephone.

Official Employee

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2.5K Messages

user_0rgr7a We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns. 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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