Visitor
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2 Messages
Can international DATA roaming be turned off by Xfinity?
I know how to turn off Data Roaming on my device (iPhone), but can Xfinity block DATA roaming on my lines in their system? I do not want to deactivate international calls/texts, only DATA.
We travel internationally several times a year, and although I always keep "Data Roaming" turned Off on our iPhones, I want to ensure that no data roaming charges slip through.
This was never an issue for the past several years, but on our past couple of trips this year I noticed multiple data roaming incidents of .01-.03/MB each even though Data Roaming was turned off on my iPhones. Luckily the $ charges were very small, but it was disconcerting seeing any data roaming charges at all.
I am completely satisfied using "Pay as you Go" for call/text roaming, so have no interest in subscribing to or paying for "Global Travel Pass" for data, especially now that XM includes international calls/texts roaming at no charge on all their plans.
So if I request it, can Xfinity block DATA roaming on my lines while still allowing calls/texts?
DaveO3
Problem Solver
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776 Messages
1 day ago
Great Question, especially since calls and text (SMS) while international roaming are now free, BUT Data is now $.30/MB ($300/GB):
https://www.xfinity.com/support/articles/traveling-internationally
Technically if you turn off cellular data there shouldn’t be any data charges? However if you add a data eSIM for a lot less money then you would not want to turn off cellular data and you would just make your eSIM the default for data, and then determine whether you want to allow data switching to your XM line for data for XM voicemail etc.
Let us know what you figure out.
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user_vqziu5
Visitor
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2 Messages
21 hours ago
I was hoping someone had already tried requesting this so I wouldn't have to be a guinea pig. I don't look forward to trying to reach Xfinity customer service, or learning after I've left the US that they've [Edited: Language] something up and international calls/texts are blocked.
I usually use foreign SIMs when traveling, but I also keep my US/Xfinity SIM active for calls/texts, so I don't want to completely turn off cellular data on my iPhone. As I mentioned above, I had never experienced these mysterious small Data Roaming charges before, they only started this year, so I'm trying to avoid them in the future. I only need Xfinity calls/texts roaming, I don't have any need for Xfinity Data Roaming.
I'll let you know if I discover any revelations.
(edited)
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