Visitor
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1 Message
Wrong Episode Alert Missing Persons Unit
On demand S1E1 of Alert ("Chloe") actually plays S1E2 of Alert ("Hugo"). The page for S1E2 "Hugo" also plays "Hugo". There is no way to actually watch E1 "Chloe."
Visitor
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1 Message
On demand S1E1 of Alert ("Chloe") actually plays S1E2 of Alert ("Hugo"). The page for S1E2 "Hugo" also plays "Hugo". There is no way to actually watch E1 "Chloe."
XfinityJoshD
Official Employee
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409 Messages
2 months ago
Thank you for taking the time to bring this to our attention, @user_dfwjfhe. Have you had a chance to get this looked into or do you still require help? If you do, please send us a Direct Message so that we can take a look at the codes and help get this fixed for your On Demand services.
To send a Direct Message [private message]:
or https://forums.xfinity.com/direct-messaging
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bluedog1019
Visitor
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1 Message
2 months ago
Just encountered this issue, myself. Watched the episode confused for the first few minutes and thought to myself "This must be the second episode." Sure enough, I start the second episode and this is indeed the case. @XfinityJoshD , there are no codes to display. It is simply a matter of having the wrong episode attached to the link on the site.
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Shapoonie
Contributor
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93 Messages
2 months ago
I just ran into the same issue
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