TristanG's profile

New Poster

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4 Messages

Friday, January 19th, 2024 3:14 AM

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RuPaul's Drag Race S16 E1 is not the correct show

Trying to watch RuPaul's Drag Race S16 E1 on demand. It is an episode of Pit Stop and not the actual Drag Race episode.

Official Employee

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790 Messages

1 year ago

@TristanG I can see how they can be related by title, but that's not the same lol. Is this happening on multiple devices, such as mobile and on PC using xfinity.tv.com?  

2 Messages

1 year ago

When will this be fixed? Still incorrect.

1 Message

1 year ago

I’m in the same boat! I tried talking to an xfinity agent today and it was useless. This happened to me with season 15 last year and had to wait until it was on Paramount +

Official Employee

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1.8K Messages

Hey @user_87cic5,

 

Thank you for visiting our official Xfinity Community Forums support page. I am sorry to hear you are experiencing watching RuPaul's Drag Race S16E01. Our teams are aware of the issue with the content playing Pit Stop and working to resolve the content issue. There is no estimated time for the content to be restored available at this time.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

1 year ago

Im having the same issue - glad it’s not just me… but this is pretty frustrating. Any updates? 

1 Message

1 year ago

This is happening to me too. Ondemand or streaming. With season 16 ep 1 and ep 3. So frustrating.

1 Message

1 year ago

Still happening as of January 31…episodes 1-3 are playing episodes of the Pit Stop instead 

Official Employee

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1.5K Messages

@user_xrzivs Our team of engineers are still working on this issue at this moment. There currently is no estimated time of restoration at this moment. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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