1 Message
RE: Ordered PPV event and it didn't record
Same thing with me. Ordered Dynasty and Can't record it. Why hasn't this issue been fixed yet??
1 Message
Same thing with me. Ordered Dynasty and Can't record it. Why hasn't this issue been fixed yet??
XfinityJanelle
Official Employee
•
1.3K Messages
7 months ago
@user_2a4kv6 Thank you for reaching out on the Xfinity Community Forums. Do you currently subscribe to our X1 DVR service or our X1 Cloud DVR Lite service? A little background on the DVR types, Our full fledge X1 DVR service comes with 150 hours of DVR recording and our X1 Cloud DVR Lite is 20 hours of cloud recording and usually included for no additional charge in your Xfinity Video subscription. Do you by chance know which one you are subscribed to?
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