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user_592b89
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Monday, December 5th, 2022 4:30 AM

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Purchased Season 5 HD Yellowstone can not access episode 5

Purchased Season 5 HD Yellowstone can not access episode 5 tonight. 

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2 years ago

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Mikena1

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2 Messages

2 years ago

I purchased Yellowstone Season 5 through Xfinity and purchased Paramount+ separately. What is the procedure to stream Yellowstone episodes with On Demand?

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XfinityThomasA

Official Employee

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2K Messages

@user_592b89 - It's important to us that you're able to enjoy your shows, and we can help! Are you receiving an error code or message when tuning in?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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Mikena1

Visitor

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2 Messages

2 years ago

I purchased Season 5 Yellowstone from Xfinity.com and Paramount+ directly. I was told to go to On Demand, Saved, then Purchases. The shows that I purchased 4 episodes and Episode 5 will not open.

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XfinityJanelle

Official Employee

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1.4K Messages

2 years ago

@user_592b89 Thank you for reaching out on the Xfinity Community Forums. Are you currently seeing an issue with being able to view Episode 5? 

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