6 Messages
Loss of OnDemand
Over 20 years I’ve purchased hundreds of dollars of movies and tv shows on OnDemand. Last month you upgraded to a new system. If I upgrade to the new system, I’ll lose a few hundred shows on my DVR. If not, I can’t access OnDemand at all. [Edited: "Language"]
XfinityAirelle
Official Employee
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2.1K Messages
1 year ago
Hi there! Are you referring to your purchases and recordings?
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user_7824b2
6 Messages
1 year ago
NO HELP, huh? Thanks from a 27 year customer!!!
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