Visitor
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1 Message
ho do i apply a 7 digit coupon you sent me for free movie
you sent me a coupon for a free movie ( credit for $5.99_ but it is a 7 digit code
when I go to the site to apply it, it is asking for a 16-digit code
what do I do ?
Visitor
•
1 Message
you sent me a coupon for a free movie ( credit for $5.99_ but it is a 7 digit code
when I go to the site to apply it, it is asking for a 16-digit code
what do I do ?
XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
"Search for Xfinity Support" won't work. Instead, to send a "Peer to peer" ("Private") message to Xfinity Support:
See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.
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