Rustyben's profile
Rustyben
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24K Messages

Mon, Dec 9, 2019 7:00 PM

God Friended me sunday only has 45 minutes

God Friended Me s2 ep10 sunday 12/8 recorded 'short' due to CBS show time overrun. on X1 viewed same episode with on-demand and it fails at 44-46 minutes (ends 3/4 way through the program.

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Regular Visitor

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1 Message

1 y ago

Agreed. An episode of Supernatural only had 17 minutes. So what are we paying for if we can't watch our entire show?

Rustyben

Expert

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24K Messages

1 y ago


@dmhocko39 wrote:

Agreed. An episode of Supernatural only had 17 minutes. So what are we paying for if we can't watch our entire show?


you are a bit confused. the issue is not comcast's but the network. they provided a truncated copy. Report it here like i did and they will fix it on xfinity. FWIW i watched it on CBS.com the next day.

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ComcastChe

Official Employee

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6.1K Messages

1 y ago

Hi @Rustyben

 

Thanks for bringing this to our attention. I had a chance to replicate the issue with God Friended Me and ran into the same issue. 

 

As for Supernatural @dmhocko39, can you please verify exactly which episode you watched when there was only 17 minutes available to view? 

 

I will need to our Video On Demand Team so we can begin to investigate. Please send a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe” and then click “send a message". 

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