sherifsonbol's profile

Visitor

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2 Messages

Tuesday, November 5th, 2024 11:12 PM

Delete a package

Can not delete a package on line because it is grayed out

Official Employee

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2.4K Messages

3 days ago

Hey there, sherifsonbol, thanks for reaching out through Xfinity Forums regarding making changes to your services. We would be happy to help with ensuring your services meet your needs. 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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