Harry3667's profile

Contributor

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216 Messages

Thursday, November 10th, 2022 3:33 PM

Closed

Channel listings still on OnDemand

We recently had a 6-month promotion of Showtime (channels and OnDemand), which has ended without continuation (that's the way we asked to have it -- drop it when it's done).  Thing is, the Showtime OnDemand features are still available (all listed as "Free", not "Free with subscription").  May have been overlooked.  We're done with it, you can take it off now.  Thank you.

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Accepted Solution

Official Employee

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2.1K Messages

2 years ago

No worries!  We are showing that the free promotion has ended.  Your On Demand content should update soon.  Was there anything else that we could help with?

Contributor

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216 Messages

@XfinityArmand​  Nothing else, thank you.  I still have the Acorn OnDemand missing episode issue; that's still being looked into (I hope).

Official Employee

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1.9K Messages

You're welcome! I appreciate your feedback. Our team is doing everything they can to keep up with repairs and staying safe at the same time. I look forward to reaching back out to you through here once I have more details. Until then, stay safe and enjoy the rest of your day!

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Problem Solver

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519 Messages

Hi there. As promised, I am following up with you regarding the open ticket. I show the ticket is being worked on. Have you spoken to our support team? 

I no longer work for Comcast.

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