CBS's FBI 501 in SD is missing from On Demand

It seems something went awry when the 41-minute version was to be uploaded. The Season 5, Episode 01 HD content is available On Demand.

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Responses

Accepted Solution

CactusThorn

Problem Solver

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217 Messages

3 years ago

It seems to have appeared today (Oct. 25). Thanks.

1

Thank you for reaching out to let us know this has been resolved, @CactusThorn! We are available here 24/7, even on holidays, so please reach out to us if you ever need anything in the future. You can also manage your account, troubleshoot, and get help through the Xfinity app. You can find more information here. Thank you for your continued loyalty and I hope you have a great rest of your day!

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3 years ago

0

CCMike1

Official Employee

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933 Messages

3 years ago

@Bulkington What type of box are you using when the update started?

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Bulkington

Gold Problem Solver

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580 Messages

3 years ago

not update - upload of the content to the Xfinity On Demand servers. The upload of the HD content appears successful, the SD is missing.

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CCMike1

Official Employee

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933 Messages

3 years ago

Thank you for bringing this to our attention. We appreciate your help.

0

On Demand

Bulkington

CBS's FBI 501 in SD is missing from On Demand

CactusThorn

XfinityEmilyB

CCMike1

Bulkington

CCMike1

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