Ashleyborak's profile

New Poster

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1 Message

Sun, Apr 26, 2020 7:00 PM

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Cancel Movie Purchase

My 3 year old purchased Trolls Party and Cinderella on demand. We did not watch these. How do I cancel these? Child lock is now on all TVs

Official Employee

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57 Messages

2 y ago

Hi Ashley, 

If you reach out to 1-800-XFINITY, one of our care agents should be able to process a refund for you. 

 
 
 

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