U

Visitor

 • 

1 Message

Sat, Nov 6, 2021 11:40 PM

Closed

Available to Buy Only

For the third time in a month, my on demand has now only given me the option to purchase shows. I have the triple play with 210+ channels. I was able to watch on demand (TLC, Bravo, NBC) yesterday, but today it’s available to buy only. Every time I spend 30+ minutes on chat with Xfinity and they tell me they’ll reset my account. This has been happening way too often.

XfinityJorge

Official Employee

 • 

334 Messages

7 m ago

Hello @user_5fbc98 thank you so much for contacting our Xfinity Support Team on our Forums. I am sorry to hear about the issues you are encountering with the On-Demand and we are happy to see how we can help. To get started please select the "peer to peer chat" icon (upper right corner of this page), click the "new message" icon, type/select "Xfinity Support", and then type/send your name with your address.

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