HDRock's profile

Contributor

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44 Messages

Thursday, July 9th, 2026 12:49 PM

XG1v4 box Rebooting

This XG1v4 box has been messing up a lot, but today It's really bad it took a half hour after several reboots to actually to come on, Doing the same thing the old one did 6 months ago.

Is the  XG1v3 box any better?

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Official Employee

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2.4K Messages

5 days ago

Hi there and welcome to Comcast @HDRock. The Arris XG1v4 is an upgraded version of the XG1v3, featuring support for 4K Ultra HD (UHD), High Dynamic Range (HDR) 10, and Dolby Atmos capability, which the XG1v3 does not support. Additionally, the XG1v4 has Bluetooth 4.2 for audio streaming, enhancing its functionality. Therefore, the XG1v4 is generally considered better than the XG1v3 due to its advanced features and capabilities.

Contributor

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44 Messages

@XfinityRoberto​ I am fully aware of the features of the XG1v4

Basically what I was wondering is would the XG1v3 last longer and continue to function properly longer than the other Model XG1v4

Contributor

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44 Messages

59 minutes ago

My solution was to go to Xfinity store get a new  XG1v4 box And after hooking that up it was not working properly , I installed a brand new HDMI cable and all is well now

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