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Monday, August 3rd, 2026 7:55 PM

Xfinity Stream not showing as an app on a firestick

I have just purchased a new firestick through Amazon and have attempted to download the stream app on my home network.  When I type in the app store, it doesn't come up as an option, instead listing other streaming options.  I have downloaded other apps, so I know it is not a network issue.  Can someone point me in the right direction here? I am located in Hillsborough, New Jersey.  I did see some comments about regionality blocking, but I am not sure why this would be the case.  Thanks! 

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Official Employee

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3.5K Messages

14 days ago

 

Sigmapiman Thank you for reaching out! If the Xfinity Stream app is missing on your Fire Stick, it is usually caused by an outdated Fire OS version, an unsupported older Fire Stick model, or a regional app store glitch. I would recommend checking for Fire OS updates, and verify your device compatibility. 


Watch Xfinity Stream app on Amazon Fire TV

 

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