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Wednesday, March 19th, 2025 4:33 AM

Xfinity (small box) not working on Samsung TV

Same problem as MANY others

12:29

• = €30,

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Jumbungru

recognizing Xfinity box

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I have a Samsung Smart TV bought beginning of 2020. I had hooked it up to Xfinity wireless box XibA, and it worked fine.

However, now all of the sudden I can not get the TV to play cable channels. I have no problem playing Netflix, Amazon Prime, etc...BUT, it does not recognize the cable box in the HDMI 1. I tried to move to HDMI 2 and still same problem.

have done a hard reset, unplugged everything and then the cable worke But as soon as we turned it off and tri

again, same problem.... not recognizing HDM! 1 and allowing us to watch cable

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Official Employee

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899 Messages

12 days ago

@user_2zfpl1 Thank you for providing us your troubleshooting steps and a detailed response regarding the issue you're experiencing when attempting to watch your Xfinity TV subscription through one of our wireless cable boxes. When your TV is not recognizing the cable box, is the box showing that is has its power light on and steady?

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