Unable to validate CableCARD
I'm trying to validate a CableCARD to use with my HD Homerun Prime. I called the activation hotline because the automatic activation process didn't work. The rep sent the validation code multiple times, but I didn't receive it on my end. The card is activated and has a good OOB lock, but without validation I can't receive any channels. I contacted SiliconDust support, and their review of my logs indicated the correct card is installed and signal is good. According to them, most users need Motorola cards, but since my area requires a Cisco card, the rep might not have been using the proper validation procedure. Is there a rep here willing to try validating my Cisco CableCARD?
CableCARD Status Card Manufacturer Technicolor/Cisco Card Authentication success Card Validation none <---- this needs to be success 3DES encryption supported OOB Frequency 74.000 MHz OOB Lock 1.544 Mbps Signal Strength 98% (-1.5 dBmV) Signal Quality 100% (36.4 dB) Channel List cablecard-oob