Visitor
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1 Message
TV stuck on message from Roku you
When turn on my TV there's a message a better Smart TV experience from Roku please agree I tried and it won't do anything says go to the right and learn more nothing works
Visitor
•
1 Message
When turn on my TV there's a message a better Smart TV experience from Roku please agree I tried and it won't do anything says go to the right and learn more nothing works
XfinityCarolyn
Official Employee
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24 Messages
3 hours ago
Thanks for reaching out in reference to the TV update. You have reached the right person and I would be more than happy to assist you today. You mentioned that attempted to correct the issue, just wanted to verify that you were using the TV remote and not the Xfinity remote if you had one?
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