New Poster
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1 Message
Tv screen not responding
The past two days we've had issues with tv display, selection. I thought at first it was voice/remote, but tested today that wasn't the issue. It stopped on the Xfinity X1 display and wouldn't clear. Thankful the voice commands worked to get me to the troubleshooting section. I choose a restart tv now/live option. All is clear now.
XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hi jkipe. Thank you for visiting and posting on our Forum. If you need further assistance with your cable service, please let us know. We are available to help troubleshoot any issues with your services.
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