Hello @user_z4lkoy, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with your remote. I can definitely understand how frustrating that is when you’re just trying to relax and watch TV, but can’t control it. When you press any button on the remote, is it lighting up?
XfinityMarshante
Official Employee
•
1.2K Messages
2 hours ago
Hello @user_z4lkoy, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with your remote. I can definitely understand how frustrating that is when you’re just trying to relax and watch TV, but can’t control it. When you press any button on the remote, is it lighting up?
0
0