U

Visitor

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2 Messages

Tue, Jul 13, 2021 1:56 AM

TV & cable wall outlet

I am the person who applied for xfinity internet + tv. In our house.
there is only one cable wall outlet on the wall where the coax cable is plugged in.
That terminal was connected to the modem when I installed the Internet.
As a result, there is no cable wall outlet to connect to the TV box.
TV doesn't come out and the remote control and TV don't connect.
How do I solve it?

Responses

ThatDonGuy

Problem Solver

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493 Messages

2 m ago

I assume you installed Xfinity on your own, rather than have someone come out and do it for you.

If there is only one cable outlet in the entire house, it sounds like you're going to have to either (a) hire somebody to install some more, as well as the wires through your walls to connect it to the wire that currently leads into your house, or (b) install a splitter in the existing wire, then run cables through your house to where you want to watch TV.

Visitor

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2 Messages

2 m ago

Thanks a lot. Have a nice day!

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