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carterdm
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Regular Visitor

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2 Messages

Monday, April 13th, 2020 2:00 PM

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TV Adapter no longer works

Hi--I am trying to replace a DC50Xu that has stopped working.  I've run through all the troubleshooting, and tried to find a way on the Xfinity site to echange/order a replacement but haven't had any luck.  Any suggestions?

 

Thanks!

Dana

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5 years ago

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

Does it have power, the power supplies are notorious for failing

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carterdm

Regular Visitor

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2 Messages

5 years ago

Probably not. I saw on other threads that this might be a so I tried to find a substitute but did not have one that fit.

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larrykiser8704

New Poster

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1 Message

5 years ago

My DC-50 adapter quit working around the same date. I requested a new DTA-HD box, but still having issues? Is your problem corretced with the adapter box. All my HDTV boxes work fine.

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