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Sunday, September 24th, 2023 12:48 AM

Closed

Tv adapter box

2 of my 3 adapter boxes have quit working (about 6 months apart). Done all of the troubleshooting power, plug ins, cable connectors, powered off and back on several times but still no green light. I know it is the box because I switched out a working box with each of the now non functioning boxes and everything worked fine when bad box was swapped with working box. All three boxes are very old 10 plus years I'm guessing. Help need to replace at least 2 broken ones should probably replace all 3. How do I do this?

Expert

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107.1K Messages

1 year ago

The concern is not "Community Center / Guidelines" related. Topic moved here to the proper help section for assistance. 

Official Employee

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331 Messages

1 year ago

@user_e80a03 Great question! If you're positive it's a box issue you can always swap them for free at a service center near you and that can be done same day. If the boxes are ten years old I don't doubt they need swapped so our agents would be happy to help.

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