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3 Messages

Monday, October 28th, 2024

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Tivo Roamio with cable card (M-card) getting V58

Started losing channels yesterday, even more today. Now I'm down to basic cable TV channels, but I can access all channels via Xfinity streaming. I have talked to 2 chat agents, both tried a fix and said I would get a follow-up call to see if the issues was resolved .. still waiting. Can I get some more help to resolve this issue?

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2 Messages

10 months ago

I have the same issue on a TiVo Bolt with an M-CARD.  Remote diagnostics and sending a "hit" of authorized channels did not fix the issue.  Follow-up call with agent asking for a full power-disconnect didn't work - rep indicated "we might need a new STB".  Xfinity rep to visit tomorrow.

There was an announcement that Comcast will stop supporting Cable Cards as of 10/24/2024.  Might be related:
https://www.lightreading.com/cable-technology/cablecard-era-at-comcast-is-drawing-to-a-close

(edited)

Visitor

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1 Message

10 months ago

Xfinity is no longer giving out cable cards in San Francisco.  They are discontinuing cable cards.  Tivo are useless in our city if yo want to continue to use TiVo

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