TiVo Bolt Motorola CableCARD stuck in FWK Loop - Need Validation Lock

Hello,

My previously working Motorola CableCARD on my TiVo Bolt dropped its pairing. OOB messages are flowing and Con is YES, but Val shows a hex code and Auth is stuck in an FWK loop. Phone support wants to roll a truck, but this is a backend database provisioning issue.  I have two CableCARDs on my account. Please do not touch the working one :).

The specific broken device that needs troubleshooting has these identifiers:

Can an advanced digital care agent please unpair only this card, completely delete its serial profile from my account, re-add it, and send a Cold Boot Validation hit to break the firmware lock?

Thank you!