sound issue

THis morning tv goes on, I get sound, 5 minutes later, no sound, so I unplug and plug the tv back in, and get sound, OR I turn the tv on and no sound, I unplug the tv, replug it back in and sound. THis is happening daily. HELP please. Thank you. THis only started happening fairly recently. Cable box is wired now.

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hockeyfan509

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31 Messages

6 months ago

No response from anyone, yet.

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XfinityJoe

Official Employee

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964 Messages

I apologize for the delay @hockeyfan509 if you still need assistance, Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
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Click the "New message" (pencil and paper) icon
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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6 months ago

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Non-X1 Service

hockeyfan509

sound issue

hockeyfan509

XfinityJoe

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