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hockeyfan509
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31 Messages

Monday, March 17th, 2025 11:18 AM

sound issue

THis morning tv goes on, I get sound, 5 minutes later, no sound, so I unplug and plug the tv back in, and get sound, OR I turn the tv on and no sound, I unplug the tv, replug it back in and sound. THis is happening daily. HELP please. Thank you. THis only started happening fairly recently. Cable box is wired now.

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15 days ago

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hockeyfan509

Contributor

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31 Messages

17 days ago

No response from anyone, yet.

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XfinityJoe

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694 Messages

I apologize for the delay @hockeyfan509 if you still need assistance, Please send us a DM with your full name and address to Xfinity Support. 
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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15 days ago

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