Visitor
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1 Message
software reload (Pace ABL V1.17)
At 2:00, June 14 2023 Xfinity did a software reload (Pace ABL V1.17) and now it’s locked up, and
blue screen says this. Rebooted 5 times and unplugged 5 times? Still locked up. If I’m forced to get new box my DVR saved shows will be lost. I paid good money for those shows trough DVR retail fees! I am an early adopter and have the Pace box for the component cable hook up and native DVR HD. And I despise anything to do with the Cloud’s remote storage of data of any kind.
XfinityJohnG
Official Employee
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1.2K Messages
1 year ago
Thank you for reaching out to our team here @hebmuller. I would be happy to take a look at any equipment issue from here for you. Could you send me a direct message with the full name and complete address for your service?
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