Kilokat05's profile

New Poster

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7 Messages

Tuesday, May 28th, 2024 2:34 AM

Set top box restarting repeatedly

My Set top box has been downloading software and restarting for the 45 minutes.

Official Employee

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776 Messages

1 month ago

Hello Kilokat05 So sorry this is going on! Is this affecting the primary cable box, or a smaller one? What self-troubleshooting have you tried so far? We have some great articles that can help with this. 

 

Reddit- Comcast_Xfinity: TV Troubleshooting Checklist

 

X1 System Refresh Feature Overview

 

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