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7 Messages
Tuesday, May 28th, 2024 2:34 AM
My Set top box has been downloading software and restarting for the 45 minutes.
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Official Employee
776 Messages
1 month ago
Hello Kilokat05 So sorry this is going on! Is this affecting the primary cable box, or a smaller one? What self-troubleshooting have you tried so far? We have some great articles that can help with this.
Reddit- Comcast_Xfinity: TV Troubleshooting Checklist
X1 System Refresh Feature Overview
XfinityAlfonso
Official Employee
•
776 Messages
1 month ago
Hello Kilokat05 So sorry this is going on! Is this affecting the primary cable box, or a smaller one? What self-troubleshooting have you tried so far? We have some great articles that can help with this.
Reddit- Comcast_Xfinity: TV Troubleshooting Checklist
X1 System Refresh Feature Overview
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