Visitor
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2 Messages
Re-paring TVIO cable card
"My TiVo is getting a V58 Channel Not Authorized error. I need a support agent to completely unpair my CableCARD from my account, delete the old entries, manually type in my Host ID and CableCARD ID numbers, and push a cold hit (Validation signal) to the card."
EG
Expert
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120.8K Messages
2 days ago
Concern moved here.
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XfinityChristy
Official Employee
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3.1K Messages
15 hours ago
user_dbwua0 Thank you for reaching out via our Xfinity Community Forums, and sharing what you've already tried. For anyone troubleshooting TiVo and CableCARD issues, Xfinity has information available here: https://www.xfinity.com/support/articles/about-cablecards and https://www.xfinity.com/support/articles/pair-activate-cablecard.
A V58 error can be related to authorization or pairing, so I have a few questions:
Your answers may help determine whether this is a pairing issue, an authorization issue, or something else entirely.
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