Ken_in_Lone_Tre's profile

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Tuesday, February 25th, 2025 4:42 PM

Removing unused streaming apps

Is there a way to remove unused streaming apps from the XG2v2-P set top box?  The box is extraordinarily slow in loading streaming apps, and hoping removing unused apps will increase performance.

Official Employee

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3.1K Messages

14 days ago

@Ken_in_Lone_Tre Thank you for taking the time to reach out to us here on our Xfinity Forums. The apps that are included with our X1 equipment cannot be uninstalled. You mentioned it is slow at loading the apps though, are you experiencing any issues with your internet by chance? Or have you tried any troubleshooting via the amazing Xfinity app? I love being able to troubleshoot through the app and find that 9 times out of 10 it resolves most issues. 

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