U

Sunday, August 13th, 2023 3:24 PM

Closed

remote assistance

the buttons are to small,difficult to use

Official Employee

 • 

1.6K Messages

1 year ago

@user_992c95 Hello! Thank you for reaching out to us here on our Community Forum. We can certainly take a look and see if we can ship you a remote that would suit your needs. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

 

Click "Sign In" if necessary
 • Click the "Direct Message" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to hearing from you.

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