Regular Visitor
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12 Messages
Questions about 4k upgrade
I currently have Cloud DVR service and these boxes: XG2v2-P and two XiD-P.
(1) Can I upgrade to 4k boxes at the same price? (1a) Does upgrading involve replacing all three boxes or just the XG2V2-P? (2) Will the new boxes connect to the TVs with the same HDMI cables? (3) Does it matter that the TVs are not 4k? (4) Does it matter that I have my own Internet/ voice cable modem and not an Xfinity cable modem?
Also, I've experienced a long-term issue of voice and picture not being in sync. Might upgrading solve that problem?
Thanks.




XfinityVictor
Official Employee
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2.1K Messages
7 hours ago
Thank you very much for taking the time to create a public post. We will reach out to you via DM shortly.
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