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hopester714
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Thursday, November 10th, 2022 12:47 AM

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PXD01ANI

I have a PXD01ANI box and the tv screen got "snowy" and lost sound. I tried a system refresh, turned it off and on again, unplugged it from the outlet for 1 minute then plugged it back in again and unplugged my modem from the outlet for 1 minute then plugged it back in. Nothing has changed. Any suggestions? TIA

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2 years ago

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CCJay

Official Employee

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618 Messages

2 years ago

Hi, @hopester. It looks like you've done all you can from home to resolve this. Let's see what we can do working together. 

 

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