Program Guide not updating
Lets try again:
I have no program guide. We lost it gradually over the last few days. Now nothing but "To Be Announced" and the time shows "12:00m". I've pulled power and reset both boxes several times and waited over 24 hours with no luck. I've tried this a couple of times over the last few days. In reading the forums this appears to be a common problem with the older non X1 boxes - saw a post from mid 2020 from a tech that said there was an internal email saying this was an issue. Is there something I can do to force the guide to update besides a reset?