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Saturday, September 28th, 2024 7:12 PM

Picture size

The picture (not the aspect ratio!!) size stays the same but the frame can obscure picture as much as 75% . It only happens when I turn on the TV. Only a cable box reset resolve the issue. And... only a cable box is as streaming services work fine.

Official Employee

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1.5K Messages

2 months ago

 

user_44bo6q Thanks for reaching out! Is your TV box connected to your TV with a HDMI cord? If so, have you tried swapping that out to see if it makes a difference? 

 

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