ccjoan's profile

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1 Message

Sun, Nov 8, 2020 3:00 PM

Picture freeze

Installed new modem this week and now picture freezes for 1-3 seconds randomly including audio and then it picks up where it left off. Checked all the new connections and they are tight. Seems to happen most on live tv and not so much on Netflix, Prime etc. 

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jlavaseur

Valued Contributor

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432 Messages

7 m ago

i just had a similar experience, turned out it was my hdmi cable from the tv box to the tv, i removed it and put back and haven't had a problem since, i guess it developed a interment connect

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