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Peerless-AV Outdoor TV / WebOS / Xfinity Stream App
I have an LG TV (WebOS TV software) in my family room that I use an Xfinity box for, but I can get the Xfinity Stream app in the "content store" if I were to choose to. However, my issue is, I recently purchased an outdoor TV made by Peerless-AV (Powered by LG Display) and even though they use the same smart TV software I cannot download the Xfinity Stream App. The app doesn't populate when I search in the very same "content store". It's especially frustrating because I have the ability to use YouTube TV and Sling TV built in with my outdoor TV.
I have been a loyal Comcast for 10+ years but it doesn't make sense for me to keep paying Comcast the $50 extra dollars per month that I would then save by moving to only internet service with YouTube TV and be able to stream everywhere.
Someone help me understand if the Xfinity Stream App will be coming to all newer TV's that use WebOS software.
CCAnna
Problem Solver
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874 Messages
2 years ago
Thank you for reaching out over Xfinity Forums @CRDuffy21. I am sorry to hear your new TV is not compatible with the Xfinity Stream App. I can certainly understand how frustrating that must be. Not all device models meet the minimum hardware requirements for the Xfinity Stream app. We're working with equipment manufacturers to bring the Xfinity Stream app to more devices and models. If you would like to look at a list of compatible devices this link will help https://www.xfinity.com/support/articles/xfinity-stream-app-faqs. Hopefully, we will be able to bring the Stream App to your outdoor TV soon. If you have any further questions, please don't hesitate to reach out. Our team is here 24/7 to assist.
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